Presidential Limousine Service

Almost T-boned by one of the limosine drivers from this place today after they seriously ran a red light on a busy road. Need to hire better drivers with better safety practices.

We booked a 5 hour ride for a bachelorette party and couldn't have had a better experience. Easy booking and easy to work with. Fred was our driver and made our time super enjoyable. We will definitely book with them again in the future.

Presidential Limousine Services did a phenomenal job for getting our bridal party to and from our ceremony to our pictures and back right on schedule! Their limo bus was spacious and neat! I highly recommend them!

I had to book last minute transportation to the airport, they were so helpful and did what they could to get to the destination. Highly recommend them.

We reserved a 28 passenger bus / limousine for our sons wedding rehearsal bus was to arrive at 4:45 PM I called a few minutes after inquiring about where the bus was they explain they needed to contact the driver and Would call me back. They called me back and said the driver was approximately a block away A bit frustrated and anxious the driver pulled into the hotel location we boarded the bus.

We were in a rush as we had dinner reservations we asked the driver where the cups were located, as we had liquid refreshments for our trip to dinner and our trip home from dinner. Driver just inquired they're back there somewhere. We searched and could not find it I called the company again they said they were going to contact the driver. Our 40 minute drive to the location driver never said He received a phone call about the lack of cups and a minimal ice on the bus.

I explain to the driver I expect my contract to be for filled and I need cups and more ice he agreed and went shopping while we had dinner I never received a follow up phone call from the company on their lack of execution for filling my contract. The driver did an excellent job on the way back as we had what we needed to enjoy ourselves coming home from dinner

We reserved a 28 passenger bus / limousine for our sons wedding rehearsal bus was to arrive at 4:45 PM I called a few minutes after inquiring about where the bus was they explain they needed to contact the driver and Would call me back. They called me back and said the driver was approximately a block away
A bit frustrated and anxious the driver pulled into the hotel location we boarded the bus.

We were in a rush as we had dinner reservations we asked the driver where the cups were located, as we had liquid refreshments for our trip to dinner and our trip home from dinner. Driver just inquired they’re back there somewhere. We searched and could not find it I called the company again they said they were going to contact the driver. Our 40 minute drive to the location driver never said He received a phone call about the lack of cups and a minimal ice on the bus.

I explain to the driver I expect my contract to be for filled and I need cups and more ice he agreed and went shopping while we had dinner
I never received a follow up phone call from the company on their lack of execution for filling my contract. The driver did an excellent job on the way back as we had what we needed to enjoy ourselves coming home from dinner

Very prompt for the arrival time. Driver was very courteous. The Escalade was clean and exactly what we needed for the wedding. Highly recommend.

My mother passed away and we needed transportation for our extended family to attend her memorial. My cousin tried to reserve a 30 passenger van for me. They took down the information and needed a credit card from me. So first they called me at 6 am and woke me up. Then they called back while I was at work and couldn't talk. That was a Friday.

I called them on Monday and they told me that they had given the unit away to someone else. Don't expect these guys to cut you any slack - cash on the barrel up front or good luck. They weren't even very nice about it - just tough luck, you didn't call back in time. Now we have a big problem with transportation.ugh!

I rented the stretch limo for a very important and special celebration with my family. My contract says stretch limo! The owner and I had a conversation a few weeks prior to the outing regarding the possibility of the limo not being available. I made it VERY clear that I rented the stretch limo and did not want the Mercedes limo he was suggesting.

I was assured he would figure it out and I would have the stretch limo! 24 hours before our outing the owner called and gave some story about how it was not going to be back in time for our outing. I was extremely upset and at that point no other company had a stretch limo available. We had to "settle" for the Mercedes limo. It was extremely uncomfortable as it bounced down the highway.

Very very disappointing! Rode worse than a truck! We also would suggest updating the navigation program so the surprise isn't ruined when you are called to say the limo is in your driveway and we walked out of the house for the surprise and the limo is at someone else's house and not ours! Another ruined moment! We did have the opportunity to bring the stretch limo home from Madison to Fort Atkinson.

Better late than never I guess. The whole experience was disappointing other than Hailey who answered my initial call to Presidential Limousine. Very professional and compassionate. I personally will never call your company for a limo in the future.

Great communication, arrived early and were very flexible with us. Limo was very clean and driver very professional. Thank you!!! Would definitely use again.

Kevin was our driver and was beyond amazing. He was early, very helpful, kind, the limo was spotless. He was very responsive to our calls and texts while we were out and about, and just overall made our girl's day out phenomenal. Highly, highly recommend them to everyone.

I just had a wonderful experience with Matthew from Presidential Limo. He was professional and so helpful! I made a very challenging work day bearable and helped coordinate travel plans when the weather in Madison was so bad--with all the flooding last night! I will definitely use this company again because of my experience!

I treated my daughter and friends to a limo for their Prom. They had a wonderful time! The driver was kind and very patient with their random requests for photo opportunities. The company was efficient and called me the day before and went over all the details. I highly recommend this company and I will use them again.

My daughter and her friends had an amazing Prom experience. The driver was wonderful and indulged them with frequent stops for photo ops. I highly recommend this service.

I rented a "stretch" limo from this place and I ended up with a party bus. When I asked for my money back bcuz i was given false information on what i was getting i was told this is a "Mercedes Benz limo. a fancy limo" and that I wouldn't get my money back. I decided to not ruin my son's 7th birthday party and we boarded the bus. while in the vehicle I look around to find stains on the seats and then my 10 year old step daughter tells me there's a cigarette in the cup holder so I tell her to take a pic for me only to see there's a joint in the cup holder!

I contacted the owner and was threatened to have the police called and a slander suit filed against me and also told that I planted the drugs on the bus. Why would I plant drugs at my 7 YEAR OLD'S PARTY and then take pictures? I am beyond irate! This is totally unacceptable for a child's party!

Great service was super fun for my sisters bachelorette party!

Thank you for the wonderful service provided for my sister's birthday outing. We have never been disappointed with the professionalism offered by Presidential Limousine Service!

I rented a "stretch" limo from this place and I ended up with a party bus. When I asked for my money back bcuz i was given false information on what i was getting i was told this is a "Mercedes Benz limo... a fancy limo" and that I wouldn't get my money back. I decided to not ruin my son's 7th birthday party and we boarded the bus... while in the vehicle I look around to find stains on the seats and then my 10 year old step daughter tells me there's a cigarette in the cup holder so I tell her to take a pic for me only to see there's drug paraphernalia in the cup holder!

I contacted the owner and was threatened to have the police called and a slander suit filed against me and also that I planted the drugs on the bus. Why would I plant drugs at my 7 YEAR OLD'S PARTY and then take pictures? I am beyond irate! This is totally unacceptable for a child's party!

Best in the business! I've been renting from Presidential Limo since 2010. Every year I am continually impressed with the professionalism of the staff. Safety is a critical component, especially when you are on a party bus of 25+ people, this company understands safety and it is their priority. I have and will continue to highly recommend Presidential Limo to my friends and colleagues.

Thank you for taking the time to call and give praise when you received great customer service. I believer that if you took the time to make a phone call to share your personal experience than you would also hold your staff and company to the same standards. This is the type of business I definitely look forward to patronizing and recommend the same to others.

This is a terrible company! DO NOT USE THIS COMPANY! I had already found a Limo from another company and the price was cheaper so I let Presidental Limo know this, "ROBERT" from Presidential Limo said they price matched. So I called the other company and declined their services, then I set up the times for my wedding with Presidential Limo. They said they would send us a contract, so I waited.for a week.

Then I finally called them back, and they were like, "Oh.we were thinking you didn't want the limo, we were waiting for a call from you. I'm so sorry we already booked that limo for the whole day." What really happened though is we were going to rent the 25 party bus Limo for 6 hours, and the other customer wanted it for the whole day. So Presidential Limo bumped us out for more money!.I'm sure they would have done it if someone offered more cash for 6 hours as well. Then the worst part is I called the other company I cancelled on and they were all booked up. DO NOT TRUST THIS LIMO COMPANY! THEY WILL SCREW YOU ON YOUR BIG DAY!