All Alexandria City Taxi Cabs carry commercial insurance coverage. Unlike many ride-sharing services, this is a pre-requisite for operating in the city and transporting passengers. Both Taxi Cab drivers and Companies adhere to Alexandria City's Rules and Regulations. These Ordinances are updtaed on an as needed basis and are designed to protect the public.In addition to the City Ordinances, Alexandria City enforces all regulations through its HACK office. Regular inspection, licensing and insurance compliance, as well as other routine management, are handled by this office.
Reviews (6)
Po P.
Jun 28, 2018
Thom K.
Jul 18, 2016
Most cab rides are unremarkable. My last ride with Alexandria VIP was not. We were picked up at National Airport and driven to my house in Arlington without any issues. About 40 minutes after I got home, I realized that my phone was missing. My friend began calling my phone, and the cab driver answered. He had found the phone under the front seat when he heard it ringing.
He agreed to drive back to my house immediately to return the phone. I had my phone back in less than 15 minutes. He literally went out of his way for me, and I appreciate it.
He agreed to drive back to my house immediately to return the phone. I had my phone back in less than 15 minutes. He literally went out of his way for me, and I appreciate it.
Jer H.
May 08, 2014
Cab number 1604 - I took the cab from National Airport to Rosslyn. After paying 17.00 with a 20.00 and receiving 3.00 in change, the cabbie, a 50+ year old Middle Eastern man driving car number 1604, became very agitated, likely because he was not going to receive a tip, began calling me a MothXX XXucker, an SOB, saying FuXX you, and then feigned rushing me and taking a swing at me.
He then got back into his car, and began advancing his car at me like he would run me over. This guy was a total lunatic, clearly angry at being a taxi driver, and should not be allowed to interact with customers. Thankfully, I got out before my house, so he does not know where I live. This man should be fired summarily! Remember, blue hybrid, likely a Toyota, and car number 1604.
He then got back into his car, and began advancing his car at me like he would run me over. This guy was a total lunatic, clearly angry at being a taxi driver, and should not be allowed to interact with customers. Thankfully, I got out before my house, so he does not know where I live. This man should be fired summarily! Remember, blue hybrid, likely a Toyota, and car number 1604.
Zibra A.
Nov 30, 2013
Correction to the previous review, sorry you did not get ripped off, this is what the Airport Authority charges the cab drivers and they have to charge the customer. If you read the pamphlet DCA gives you before you get into a cab, it clearly mentions this charge. I had to say this because I have used VIP services many times in Alexandria and we have been very pleased.
Lola S.
Nov 04, 2013
E. E.
Oct 29, 2010
I called 2 hours ahead of time to get picked up from work by 3:50pm. I called at 3:55pm ask get a status on the location of my driver and was told that he was 5 minutes away. At 4:03 I called again ( still polite and respectful.not the outrageous type) and asked where my driver was consider it was well over 5 minutes. I was then informed that they did not service my area and that they called another taxi company on my behalf that would be there in 10 minutes.
I asked for the direct number to the taxi cab company so that I could confirm this information I was given. However, before I got off the phone I asked the lady why I was not made aware much earlier ( perhaps during the 2 hours prior) that they could not service my area. She stated that the other young lady before her shift didn't know and had just clocked out. Considering there's nothing you can do when a cab company doesn't show up and you're under a time crunch; I thanked her and proceeded to call the cab company she referred me to.
After I called I was made aware that no one, was in fact on their way. The representative said that my call had just been submitted and had not received any response. This wouldn't have been too bad if I had not already paid $500 to catch a flight to Texas and needed to be at the airport on time. I would encourage this reader not to do business with VIP. Nevertheless, with some better training of staff they might provide better customer service ( not being sarcastic).
They received no stars because they provided me no service and offered nothing for my trouble.but in order to submit this review a star had to be highlighted. Take care YELP readers.
I asked for the direct number to the taxi cab company so that I could confirm this information I was given. However, before I got off the phone I asked the lady why I was not made aware much earlier ( perhaps during the 2 hours prior) that they could not service my area. She stated that the other young lady before her shift didn't know and had just clocked out. Considering there's nothing you can do when a cab company doesn't show up and you're under a time crunch; I thanked her and proceeded to call the cab company she referred me to.
After I called I was made aware that no one, was in fact on their way. The representative said that my call had just been submitted and had not received any response. This wouldn't have been too bad if I had not already paid $500 to catch a flight to Texas and needed to be at the airport on time. I would encourage this reader not to do business with VIP. Nevertheless, with some better training of staff they might provide better customer service ( not being sarcastic).
They received no stars because they provided me no service and offered nothing for my trouble.but in order to submit this review a star had to be highlighted. Take care YELP readers.
