Five Star Limousine

We recently had the pleasure of securing car service with Five Star Limousine. Working with Sheron to secure our reservation was a pleasure. Driver was professional, attentive and dressed well. Would highly recommend Five Star Limo!

Critical: Professionalism Very rude woman answering the phone.

We have taken Five Star Limousine & Transportation to and from Boston from central R.I. Every aspect of the communication & journey was great! We will be using this service anytime we need a ride. Thank you!

I arranged a airport drop off and pick up. They didn't arrive at the arranged pick up time of 430pm I called at 445pm and they have no record of my reservation! I spoke to them 2 weeks ago by phone they took my credit card information she felt my being picked up at 430 was too early explained we were flying in evening and then realized her mistake and said that would be fine.

Their answer to me was "we have no cars available" and "it's been a really crazy day" are you freaking kidding me right now! Never used this company wanted to use local BIGGEST MISTAKE EVER!

Would highly recommend. Showed up right on time and had our route mapped out to perfection. Amazing night out. Thank you 5 star limo!

Had an amazing time! Limo was so cool the kids loved it. THANK YOU FOVE STAR LIMO

Wonderful place and people. My fiance rented a limo to new york a couple years ago i believe she already reviewed on here. It was a trip for her mother, who had been recently diagnosed with cancer, day trip to new york a memory i know will be cherished forever by my fiance and our children. I know they attempted to do it again. Unfortunately they had a trip booked this past may and was unable to attend, my fiances mom suddenly passed away two days prior to the trip.

They where very understanding of this cancellation and the driver was so sincere. This is an amazing company i suggest you go through them for any rental needs. God bless you all!

My first time using there service was 2 years ago with an amazing driver Anthony! We took a day trip to New York! But it was the company and driver that made the trip even better and that much more enjoyable! I'm excited to say I've booked them again for another day trip and will continue for use them for as many trips etc, as I can. I recommend this place to anyone for any occasion, big or small there amazing in every way and they live up to there name for 5 stars!

Limo showed up to pick kids up for prom. As the kids where getting in the limo, it started overheating and antifreeze leaked all over the road. It took over 20 minutes for another vehicle, which was a shuttle, to show up. By that time most of the kids had already arranged other transportation to the prom. They left the antifreeze on the road and never cleaned it up. Very disappointed in the drivers comments while all this was happening.

The service was nothing short of amazing! The Driver took GREAT care of my Daughter (the Bride) from the moment we were picked up till the end. He even took the time to make sure that her dress was perfect before we walked up the isle. I would recommend this company to everyone. Thanks to Five Star for making our special day GREAT!

We used Five Star to bring a group of 11 people from Cranston to the cruise port in NY. Everything went perfect. We had a brand new 15 passenger van which allowed plenty of room even with all of our luggage. Our driver Anthony was awesome. He was prompt when picking us up to and from NY and made sure that he stopped whenever we needed a break. After making phone calls we found that Five Star had the best price and the best options for what we needed. They also great to deal with as far as getting everything confirmed and set up. Thank you Five Star for helping us enjoy a great vacation.

Five star limousine? More like 0 stars! If I could give this place 0 stars I most definitely would! Do not use this limousine company! First of all, the limo was nice and all but that thought wasn't even crossing our minds when the air conditioner didn't work and was blowing out heat! One of our passengers was dripping sweat and almost vomited.

When we arrived in Boston to our destination, we asked Bill (our limo driver) to check out the air conditioner, maybe we pressed a wrong button. Long story short, we were sweating more on the way back home than we were on the way up! Not only was it like sitting in a sauna, but Bill's driving was actually frightful at certain parts of the ride.

He stopped short constantly, swore at other people on the road, we all slid in the limo, things fell. It was just awful. The experience was overall the worst experience I have ever had with a limo. I feel really bad for the prom he was going to after. Those kids must've been dripping sweat! Avoid this limousine company!

Looking around for limousine vendors, Five Star had the greatest value while also having great reviews. I am now one of those happy customers! Sheron in the office was easy to work with, the limousines were absolutely beautiful, the drivers were on time and so friendly and helpful! A pleasure to work with for our wedding!

We had our wedding early September, everything was booked and paid on time. The drivers were amazing. they were really nice and professional. The day before my wedding they called us and let us know that one of the limos that we had rented broke down and it would not be fixed in time for the wedding so they were going to give us a party bus instead at no extra charge.

Well first of all, why would there be an extra charge if we did not ask for the party bus? well we didn't make a big deal about it and said it was okay no problem. we figured the groom and groomsmen would have a blast on the party bus. the day of the wedding everything was going well until the party bus with our parents and part of our bridal party broke down!

My father in law went ahead and fixed the issue and the owner had the nerve to say that he didn't do anything yet his hands were all dirty and he was under the hood working on the bus. regardless of anything it was my wedding and he didn't have to do anything, but he did. when we called to complain the owner stated it was not her problem and there was nothing they could do. they ended up giving us only $100 refund! that was ridiculous! never again would i rent from this company again! they do not take accountability for their errors and to only give us back $100 it was a shame! we missed taking pictures outside with our parents and bridal party and those are memories we will never get back! find a better place!

For our wedding my husband and I wanted to rent a beautiful, classic, and elegant car to make us feel like royalty and cart us around on our wedding day! We were very impressed with the Rolls Royce Silver Cloud at Five Star Limo. Our wedding was on a Thursday and they were more then willing to give us a discount because we weren't using the car during a very busy period.

They were professional, courteous and willing to work with us. Our driver surprised us with some champagne, and was very knowledgeable about the car and even the area. We had a great experience with Five Star Limo and I highly recommend them.