Emperor Limousine

This weekend we used Emperor Limousine & Party Bus for our bachelorette party and they did not disappoint! We loved the bus decor & our driver Bianca was amazing! She provided excellent customer service! Thank you for being so kind and so helpful! Also thanks for being cool with us extending our time it was greatly appreciated! Not too mention, the company provided a security guard since we were traveling downtown! That was greatly appreciated as well! Needless to say we will definitely use this company for future events!

THIS PARTY BUS COMPANY IS AMAZING! The bus was more fun then the actual prom! The bus driver on the way there was incredible and even stopped at the lake front for us so we could take some pictures there which none of us even thought about doing that was absolutely amazing of him! And then the driver on the way back was amazing and nice too. We had an amazing sound system and the bus was super clean it was fun and we had about 20 something people in a 30 person bus and had sooo much room left 20 more people probably would have been able to fit. We loved our experience with them! 10/10

Driver was very understanding and friendly. I reserved a 30 passenger bus and everyone had a blast. Bus provided everything we need from music (through bluetooth) to ice to keep our drinks cold. Price was reasonable and cheaper compared to other companies. Bus is very clean and very flamboyant. If I ever need a party bus or limo, I will be using Emperor again.

The driver was on time and very polite. We ordered the limo for my son's prom and him and his friends enjoyed every minute of the experience. He picked up and dropped off at different locations with no problem. The company was attentive to our needs. We will definitely use this company again for any limo or party bus needs.

I was bumped up into a party bus instead of the limousine WIN! The first driver was prompt, professional, and assisted with helping all my daughters friends on and off the bus, including waits for me to grab my nails ( don't ask) 2nd WIN. The 2nd driver VERY accommodating- helped the girls with the sound system- and gave all the kids a soft drink (must have been left behind from the previous guest), but what a way to make his job easier.no clean up or cans he'd have to get rid of. I feel like he was resourceful and paid attention to his audience. Then he too helped this old slow lady off the bus. Thanks Team!

Rented a 30 person party bus for my daughter's quinceanera. The driver kept me update before pick up time. The driver was also very courteous and professional he placed the red carpet over pudfle of water so girls wouldnt get their dresses wet. Excellent service. Highly rexommended! Service: Limousines

We rented a 40-passenger party bus for our kids prom group. The bus arrived without working air conditioning on an 80+ degree day. It was a sauna as there are also no windows. The boys were in tuxedos and girls in gowns with hair and make-up done for the event. Instead of being able to drive around and enjoy the bus, they had to go straight to the venue because the heat was unbearable.

They were dropped off at least 30 minutes early and left to stand outside waiting for the doors to open. Most of the kids opted out of the bus post-prom due to the heat and had parents pick them up. The handful that went after, were driven 10 minutes to a drop off point. This part bus was essentially not usable. I was offered pretty much zero apology and a paltry refund, horrible customer service. We spent over $2000 with driver tip for about 30 minutes of time, which was supposed to be 4 hours. The owner simply did not care. So disappointing all around!

We had the best time on the 34 passenger party bus! The crew was accommodating and so easy to work with. Very friendly staff! Highly recommend. Service: Limousines

Awesome experience! Our driver was on-time, professional, and accommodating. Super easy to book and communicate with the company. Couldn't recommend them more for your next party/event! Service: Limousines

If I could give them zero stars I would. Stood us up on our wedding! Called to let us know 45minutes before they were supposed to be there that they would not be coming. Totally unprofessional and unacceptable. Left our wedding party of 24 people with no transportation, made us late to everything for our wedding. We asked to speak to the owner and couldn't even call to apologize or offer to do anything for us. Would never book them again!

This was our first experience using a party bus rental and we had an awesome time! Dan was a great Chauffeur, he really helped the evening run smoothly! The Bus was clean and had plenty of space for our guests to sit or dance! My only wish was that there was more cooler space for our beverages, luckily the service allowed us to bring our own coolers in addition to theirs so that made up for it! I can't wait for our next big event, we will definitely use the service again. Everyone had a blast! Corina

Booked a 30 person party bus for me and my friend's birthday and it was a blast! We initially booked a 34 person bus but some people could not make it. I called Emperor the day before to see if they could change it to 30 people and they were SO accommodating and helped me out. The bus was able to drop us off at any bar and also dropped us off back to my apartment. The service was great and the drivers were awesome and fun! I highly recommend booking with Emperor Limousine and Party Bus!

We used Emperor Limo for our wedding party transportation and they were outstanding! We have used them in the past as well for black hawks games and concerts. They've always been on time and very professional. We will continue to use them and refer them to our friends and family! Service: Limousines

Great experience. Clean bus, nice drivers and over all SO much fun. 10/10 recommend Service: Limousines

Rented a 30 psngr bus this past weekend for 4 hours. Great driver, unfortunately don't remember his name (started with an S) but he was the absolute best! However, whoever I spoke with over the phone she was great as well but there was a bit of misinformation. We were promised a cruise downtown and we had requested no special stops so everything could run smooth.

When driver arrived he told us since we had not paid for a body guard we cannot go downtown (we also had alcohol on the bus which was another fee$$) but we had not been informed over the phone a guard would be needed to enter the city. Bit of a let down since we were told/ expected otherwise but my party was very understanding. I would possibly book again now knowing what to expect.

These guys were awesome! The driver, Martin, took amazing care of us. He made my GFs birthday so special. It was totally worth it. Everybody on board had nothing but awesome things to say! (The price tag is a little steep, but just get your party to throw in their share) Service: Limousines

We had a very smooth experience with Emperor for a birthday party. Our driver was on time and professional and the party bus was in excellent condition- almost like it was brand new. The staff were easy and cooperative leading up to our event. Definitely a reliable party option with all the bells and whistles.

We rented a party bus for a last minute bachelorette party and from start to finish everything was great! We received great communication from everyone we interacted with. Everyone in our party commented on how awesome the bus itself was! John who took us around was fantastic. I highly recommend them and this will be my go to company for the future

USED TO BE OWNED BY PROFESSIONALS. NOW OWNED BY. I LL KEEP MY CLASS AND NOT SAY! UNLIKE THEIR DRIVER OWNER AND SERVICE! DONT TAKE YOUR CHANCES TO RUIN YOUR BIG DAY WITH THEIR DRAMA. THEY DONT HAVE A CLUE OR COMMON SENSE HOW BUSINESS WORKS!

*Please Read* NIGHTMARE! Pure nightmare! We booked the service, agreed that they would be paid when the wedding and service was completed. like all services do. THE DRIVER STOPPED ON THE SIDE OF THE HIGHWAY DEMANDING TO BE PAID! What?! We have used this company for years (before it was sold to the current owner). 2 bachelor parties. 2. weddings. They have received THOUSANDS from my family, we always paid plus tip.

Yesterday the sent the limo to the wrong address, okay happens. (GPS dude, does wonders). Then on the way to the reception the driver stopped the limo on the side of the road, the wedding party was freaked out. There were children on that bus! When we called the owner he.

Booked for a roundtrip to go to boystown and was very happy with the service. I asked for Diamond the 30 pass bus and was so happy when it picked us up. They arrived 15 mins early. The driver was nice, had ice available up arrival and put it in the cooler. We needed an earlier pick up and they were quick to pick us up. Our second driver was just nice as the first. Will defiantly be booking with them again.

STAY FAR, FAR AWAY FROM THIS COMPANY! The most incompetent and disrespectful company I have ever dealt with. My brother and sister-in-law got married on Saturday, June 19th. They booked with this their limo bus service to: - Leave from their house to the church; - then go from the church to Busse Woods for pictures; - and back to the house for the. reception.

In our time on the party bus the driver: - Was late to the Bride and Groom's home for the initial pick-up. We found out upon pickup that the driver is not even a professional limo driver! He works dispatch for the company and was sent last second to drive for our party since the actual driver called in sick. - He spent almost over 10.

My wife used this company for our wedding this June. The day of our wedding the driver was wearing just a black T-shirt. Now I don't know the dress code policy for limo drivers but a T-Shirt for a wedding is not appropriate, especially since the limo company that my groomsmen and I used the driver was in a full suit and tie. It was raining the day. of our wedding and the driver used the "Just Married" sign as an umbrella to make sure HE did not get wet while my wife in her wedding dress doesn't even have an umbrella.

The driver did not assist passengers into the limo, nor assist in putting a wheelchair for one of the passengers into the trunk. There was no air conditioning in the limo. It.

Beware if you are booking for a wedding. What they promote on their website is not what they provided. Their website advertises, "On-Time Guarantee for all of our wedding packages! If we are late more than fifteen minutes for whatever reason, your wedding package will be completely FREE!". This is not true and the manager even confirmed this is is. not supposed to even be on their website They also advertise, "We provide you with Champagne flutes & glasses", which is not true.

If you are booking with them, make sure you go through every bullet point of "amenities" to confirm its legitimacy. Lastly, I was emailed a price and then they tried charging me $200 more when it came down to booking. I expressed to them that I just received an email stating a lower price and they said, "It must have been an error and we cannot honor what we quoted you." Poor customer service.

Cannot say enough good things about this transportation service! We have used them once before and we will definitely use them in the future. From the initial book the team was on top of everything ever step of the way from the timelines to all the questions I had along the way. Although I did not catch the gentleman's name that was our driver, he. was AMAZING!

He cheers'd with us and had so much fun and handled all the rowdy groomsmen with ease. Was on time the entire day with multiple stops. Again, cannot say enough good things, thanks for being a part of our day and making sure everything was perfect!

Terrible! The limo was in bad shape. I emailed the company twice and still haven't received a response. Barely any ice in the vehicle, holes in the back of the limo, and the radio didn't work.