A Formal Image Limousine

Worst company by far transportation wise, limo driver #1249 (Large Limosine van)side swiped me in my physical back, with the side mirror and kept driving. No stop to make sure I was ok, no sorry. Nothing. I was standing close to the car because I walked my friend out, and here comes this lady. I didn't even know she was coming around the corner, she swiped my back with the mirror and my friend said "she just really hit you with the mirror" I looked at the van, and the driver just looked in the side mirror and kept going.

I then called the company and the manager tried to make an excuse for the driver saying "Was she a woman?", I said yes. he said "Maybe she didn't know she hit you". I called again, and a lady answered the phone. she said "I didn't get any eye witness calls" as if I was lying. First time I have heard or seen this company, but BBB will be informed of their actions.

So disappointed. After easily getting a quote and paying a down payment, the company did not return my calls, emails, or texts when I was seeking confirmation. The lack of communication went on for two weeks. The only interest this company showed is when I went to cancel.

Their Driver in that large bus is dangerous and reckless. I called to inform the company and the person that answered hung up on me. I would NEVER use a service that has driver that don't understand the importance of safety on the road.

Very pleased. The company communicates well; they provide excellent service; it was an excellent experience. Quinton was our driver, and he was friendly, punctual, polite, safe, and clear. Can't beat it. The limo was very comfortable; the amenities of the cold drinks and the cups were excellent. It was a pleasurable experience from start to finish; I'd highly recommend them for anyone looking for limo service.

Nice and professional driver! Came on time and dropped me off to my event on time, will be booking for my next event! 10/10

It was my first time to Atlanta and my flight was late, Quinton was courteous and professional. He was easy to talk and handled the rush hour traffic with ease. My return trip was equally pleasant with Faith, she was friendly and the consummate professional. Just a great group and a great experience!

This is an honest review based on the bad experience I had with this company. They were contracted by another Limo company to provide services for my mother's birthday. The driver was very unprofessional. Not only did he arrive 30 mins late, he did not notify me when he arrived. So another 30 mins passed until I contacted the dispatch for Formal image Limousine -- another unpleasant experience.

The lady that answered the phone kept being very rude and finally hung up the phone. When I met the driver, he said that I should have came down from the 19th floor to see if had arrived. I have no reason to lie or make this up. Stay away from this company if you want a worry-free event without the many problems that will come with it.

I would honestly have to say they truly made my ten year old birthday amazing! Very professional and polite when speaking to Faith! One of the kids left their phone by accident & they immediately reached out to me and returned the phone. The driver Trevor was beyond down to earth I mean those kids were LOUD lol having a good time & he basically had the mind set of it's your world I just live in it lol!

I'm so happy I booked with them to the point I feel so comfortable booking again & referring EVERYBODY! Hey the Hummer Limousine was a hit! I'm kinda mad I didn't book it for the night time!

A formal image is an excellent limo Svc for any occasion- they drive safely, provide great amenities & the vehicles are very clean. We used the hummer for my Son's graduation party & it was a wonderful treat for those young adults. All his friends were very happy & pleased that Faith enjoyed their singing & laughter throughout the entire ride. Could not have ask for better - they are the BEST! Try their service- you will not be disappointed.

We rented a Hummer for our daughter's wedding. The limo was expected at the Lowe's in Atlanta at 8:30 am. Quinton (driver) was early and ready to go. He took the bridal party to get hair and makeup done, picked them up as promised, returned to the hotel, waited for the ladies to get ready, dropped them off at the venue. Quinton returned to the hotel to pick up the groom's party, forwarded a text to the wedding planner that he was on the way with the gentlemen to make sure our future son-in-law did not see our daughter before it was scheduled.

The limo returned later that evening to the venue to take the newlyweds back to the hotel. Then came back to the venue to ensure all guests had a way to get back to the hotel. The attention to detail by Bill, Faith, and Quinton was amazing.

These guys are awesome. Amazing customer service. They go above and beyond. They are always dependable and never late! Highly recommend.