Matchless Limousine is dedicated to delivering our customers with a luxurious, 1st-class travel experience. Having spent over 40 years in the restoration and customizing business for classic automobiles, buses and various pleasure vehicles, the proprietors of Matchless Limousine, Diane and Peter Nesbitt, have always had a hands-on approach to keeping their vehicles in top-notch presentation.
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Reviews (9)
Joan McCarthy
May 13, 2022
We used Matchless for our daughters wedding on April 16, 2022. Neither my daughter nor I live in Nashville so it was a lot to coordinate. I want to especially thank Mary for going above and beyond in helping me figure out the times, etc. of the shuttles. Not only that but coordinating with me regarding the weather forecast information for photos to be taken outside. The shuttles were clean and the drivers were on time and very professional. Great experience all around.
Sami K.
May 11, 2022
We used Matchless for our wedding transportation in April 2022. Pros: - The drivers for Matchless are 5 stars! They were so friendly and helpful. Our driver at the end of the night was so lovely, and took us on a special route around the city. If I was purely rating the drivers, I would give 5 stars. - Their selection of vintage cars is pretty incredible!
My husband loved getting to pick one out to use as our exit car. Cons: - The person who answers the phone has a very strong attitude, and I would have rated 1 star just for that if the drivers hadn't improved our experience. First of all, we always felt rushed off the phone, and when calling with multiple questions we would have to yell "wait wait, there's more!" In order to prevent her from hanging up on us. Additionally, we asked if we could have drivers who were vaccinated for covid (this was back in December 2021 when Omicron was rampant and my grandmother, who ultimately passed away before the wedding, was immunocompromised), and she turned very aggressive and said due to a shortage of drivers and legal obligations, she couldn't guarantee staff was vaccinated.
This was literally the only vendor out of 10 vendors (including our catering company who ensured all their severs were vaccinated and masked, which was over 20+ people) who refused to accommodate this request. But trying to be understanding, we asked if the drivers could just wear masks instead, thinking that would be a fair compromise. But she literally laughed at us, sighed multiple times, and said she could not control her staff and ask them to wear masks.
This conversation went on and on and she continued to argue with us. We ultimately decided to hire a second transportation company to take guests from the hotel block to the venue because we didn't want to deal with her anymore. She also gave my husband attitude the day before the wedding when he called to confirm the pick up times because he didn't realize our day-of coordinator had already called as well.
She could have simply confirmed it again, which would have taken 30 seconds, so the attitude just felt extremely petty and unnecessary. - Their selection of larger vehicles for wedding guest transport is also relatively slim. The largest vehicle they have is sprinter vans. Signature Transportation was able to offer coach busses (and by the way - Signature transportation told us their staff was vaccinated and could wear masks!
It was truly night and day customer experiences lol). We would have considered using Matchless for guest transport if they had dropped the attitude and had larger vehicle options.
My husband loved getting to pick one out to use as our exit car. Cons: - The person who answers the phone has a very strong attitude, and I would have rated 1 star just for that if the drivers hadn't improved our experience. First of all, we always felt rushed off the phone, and when calling with multiple questions we would have to yell "wait wait, there's more!" In order to prevent her from hanging up on us. Additionally, we asked if we could have drivers who were vaccinated for covid (this was back in December 2021 when Omicron was rampant and my grandmother, who ultimately passed away before the wedding, was immunocompromised), and she turned very aggressive and said due to a shortage of drivers and legal obligations, she couldn't guarantee staff was vaccinated.
This was literally the only vendor out of 10 vendors (including our catering company who ensured all their severs were vaccinated and masked, which was over 20+ people) who refused to accommodate this request. But trying to be understanding, we asked if the drivers could just wear masks instead, thinking that would be a fair compromise. But she literally laughed at us, sighed multiple times, and said she could not control her staff and ask them to wear masks.
This conversation went on and on and she continued to argue with us. We ultimately decided to hire a second transportation company to take guests from the hotel block to the venue because we didn't want to deal with her anymore. She also gave my husband attitude the day before the wedding when he called to confirm the pick up times because he didn't realize our day-of coordinator had already called as well.
She could have simply confirmed it again, which would have taken 30 seconds, so the attitude just felt extremely petty and unnecessary. - Their selection of larger vehicles for wedding guest transport is also relatively slim. The largest vehicle they have is sprinter vans. Signature Transportation was able to offer coach busses (and by the way - Signature transportation told us their staff was vaccinated and could wear masks!
It was truly night and day customer experiences lol). We would have considered using Matchless for guest transport if they had dropped the attitude and had larger vehicle options.
Marco Ferdinandi
Apr 14, 2022
Jenni Nemec
Apr 11, 2022
Very professional and well managed company. They fit my daughter into their schedule when she was in a bind at the Nashville airport. The driver was on time and friendly. They even texted me to let me know they had gotten her - all the mamas will understand the stress of worrying about your child stranded at night in another city. I highly recommend them!
Amanda Falk
Sep 12, 2021
I used Matchless for two different services on my wedding day. The first was shuttle transportation for me and my bridesmaids from our getting ready location to our wedding venue. Robert was very prompt, and he was helpful in getting all of our bags and dresses into the shuttle. He was also very friendly and showed us all the amenities in the vehicle before we left.
This was definitely a 5 star experience. After our reception, we had a limo to take us from our venue to our hotel, and that experience was not as good. Part of our wedding booking was that there would be a red carpet rolled out, which we were planning to do for our exit photos, but that was never done. We also were required to do a 3 hour minimum purchase (which was fine), but our driver was not willing to drive around for a bit before dropping us off in the hotel. so we barely used the limo for a half hour which was disappointing. However, we did get the champagne and strawberries as expected, so this was about a 3 star experience.
This was definitely a 5 star experience. After our reception, we had a limo to take us from our venue to our hotel, and that experience was not as good. Part of our wedding booking was that there would be a red carpet rolled out, which we were planning to do for our exit photos, but that was never done. We also were required to do a 3 hour minimum purchase (which was fine), but our driver was not willing to drive around for a bit before dropping us off in the hotel. so we barely used the limo for a half hour which was disappointing. However, we did get the champagne and strawberries as expected, so this was about a 3 star experience.
Karen C.
Oct 23, 2020
This was my one splurge for my daughter's wedding, and it did not disappoint. The blue Jaguar was beautiful and the pictures turned out amazing! John was the chauffeur, he was super personable and fit the occasion perfectly! The car arrived timely and was everything I could have asked for! Thank you for playing such a huge part in her special day!
Cj Dickson
Dec 16, 2019
Diane and her team at Matchless Transportation are excellent! I have used them several times and most recently on Saturday. Our driver (Renee) was wonderful. I had to change a pick up at the last minute and it was no problem. Everything went off without a hitch and the entire evening was smooth and easy. Even navigating the traffic of downtown Nashville/Broadway was no problem and made our night even more fun and gave my team and I the time to relax, have fun and not have to worry about logistics (which is a change for sure!). Thank you for all you did to make our evening extra special!
Jennifer Appell
Dec 05, 2019
Thank you for the perfect wedding get away experience! Your driver, 1959 Jaguar, and service were truly amazing. From the moment he arrived, your driver treated the bride and groom as special guests and "rolled out the red carpet." Walter gave us all a Matchless experience. Our son and daughter-in-law appreciated everything you all arranged. Obviously, we will recommend you, your fleet, and service to anyone needing transportation in Nashville. You get our vote for 5 stars and excellence award!
Miranda Vazquez
Oct 30, 2019
Matchless provided excellent service as they transported my husband and I to our wedding reception. Our driver was extremely nice and helpful. He had the red carpet rolled out and was all set up when the ceremony was over. The Rolls Royce was in excellent shape and it even had air! He offered us water as soon as we got into the car, which was extremely nice. Everyone here is very helpful and friendly! Thank you so much!
