Premier Sedan Service

Excellent service, including superior communication regarding transportation to the airport from a rural area (which made me nervous when planning). Wonderful to work with a trusted service that provides such peace of mind!

Bait and Switch Alert. I booked a round trip with Dulles Car Service.com which set me up with Premier Sedan. The quote for 2 people to Dulles from Alexandria and back was $145.80 total, which was written up as a web-only rate of $121.50, $60.75 each way, a 20% gratuity. After paying on line, I received a call to tell me they made a mistake and the price quoted for the round trip was actually one way--effectively doubling the price. I cancelled the booking and requested a refund, which I am to receive in 24 hours.

All I can say is 5 stars plus review. I cannot remember our drivers name (my fault). He was great though. Showed up before our pickup time and texted us when he arrived. He was polite and professional as well as opened the door for my wife! Our ride to the restaurant was easy and comfortable. Our driver said to text home when we are ready to be picked up from the restaurant.

I had told the company till 10:15 for our evening and when I texted the driver we would be running later and I told him I understood the additional charge, he said no worries and to take our time. Your company is truly professional and I will recommend you to everyone. Our driver even wished my wife a Happy Birthday when he dropped us off at our home after the meal. Thanks again! Please tell our driver I missed his name.

Premier Sedan came in so cluch for our wine weekend! We decided last minute to get a bus for a group of 8 of us to take us around to different wineries in Delaplane, VA. They are super affordable, prices include everything.even gratuity. Our driver (Aboss) was on time and very professional. The bus stayed with us at each winery, so we were able to leave our things on the bus, and there was never a wait.

The bus was clean, Aboss made sure the bus was cool before we got on at each stop (we were never hot), we were able to hook our phones up to play our own music, and they provided cold mini waters. A+ service, we will definitely use them again.

Critical: Professionalism Requested this car service twice in one week, they failed on both occasions. Do not use them if you need a car service.

I have never had better car service from any airport. Our driver Zia (sp?) was on time, dressed in white shirt and tie and was very pleasant and personable. Great experience. I highly recommend them.

Trustworthy and most compassionate car service! When our son was arriving from a very uncertain itinerary. They agreed to book a tentative reservation for me to drive him all the way from Dulles to Charlotte and not charge me a cancellation fee if he made his flight. Ali said "we must take care of each other in these times". I am grateful for this company and highly recommend them to all future passengers!

Thank you very much for the excellent service and communication. You helped make my business trip a success and hassle free. Also, I found it easy to make the reservation and the response/confirmation was very fast. I will definitely recommend Premier Sedan Services to my coworkers and use this service again.

I rented a 10-passenger limo with Premier Sedan Services to celebrate my 40th bday with 9 of my girlfriends. When booking I talked to Nicole who has no clue of what she is doing so I decided to call back later and book with another agent. Everything seemed fine til I realized the confirmation they have sent to me said the total of # passengers was 8, since I had paid for a 10-passenger limo, I decided to call back a day before the event, they said they will correct the typo and send me another confirmation with total # of passengers as 10, however during this call they said that even though the limo available for my event was a 10-passenger we will be tight (they never mentioned that before when I booked) -anyway such new email with new confirmation never arrived to my inbox.

During my second call I asked to talk to the manager who apparently was not in the office and the agent said he would call me back -a phone call I never received. So overall a bad experience with booking and confirmation. The day of the event, they do not take the time to call you to give you your driver's info, I had to call after 12 noon to get those details.

They show no signs of real customer service. The day of the event: Limo arrived on time, was clean, had champagne glasses, ice, coke, bottle water but even though we were all skinny women, we were still tight in the limo, so they should advertise the limo as an 8-passenger not a 10. It was also hard to pour wine since there was not a holder for the bottles, so we had to put them on the floor of the car but there was barely space left with everyone already seated.

The glasses did not fit that well in the holders either so we ended carrying the glasses the entire ride. The driver was presentable in a black suit but limited himself to drive and open the door, never offered to take pictures and he barely talked when we were dropped off at different locations (we asked him to take us to monuments to take photos), I would have liked somebody more enthusiastic who would give recommendation on where to stop to get a good picture.

Overall I think the limo experience gets a 3-4 stars but the 2 star rating is based merely on the poor costumer service. I mean I paid almost $500 for the limo, I would expect a better experience from the booking team but I did not.

I used this service for a minibus to transport friends and family for a funeral. The bus was clean and in great condition. Best of all, the driver was wonderful! He was kind, respectful and very knowledgeable about the area where the services were held. It was a rainy day, and he always made sure to get us as close to venues as possible for the comfort of our guests.

He materialized exactly on time for all our movements. I can't overstate how good it was to not have to worry about this essential element on such an important and emotional occasion!

Thank you - excellent service on Friday and Tuesday. Driver was at the baggage claim and texted me his exact location. The addition $10 for pick up at the baggage claim was definitely worth the peace of mind. Same driver picked me up on Tuesday and arrived 15 minutes early. Very professional and hospitable individual - vehicle was in great condition. Thank you for an excellent experience - top notch customer service, your drivers go above and beyond. I will definitely use your services again in the future. Sincerely NJB

Had a very compressed schedule in Washington. Your driver. Zaheer, was prompt, professional, courteous, helpful and an incredible driver! Thank you all for helping us make our affairs in time! Again, I cannot overemphasize how great Zaheer was!

The best part during my trip was on time vehicle and communication with me and my family really impressed with there work.

We have been using Premier Sudan Services for many years now, it is our transportation of choice. Very professional, always on time and they have great clean vehicles. In my book there is no other service in the area that can beat their service. Will continue to use their services.

Excellent communication. Service was top notch, vehicle was great. They adjusted to my flight delay and eventual cancellation. I had to change my pick up from IAD to DCA and driver was still On time with no issue. Will use again.

A top notch limo service provider with whom my experience was awesome. When I visited DC, I hired this limo service. As expected, the driver was very courteous who drove so nicely. He was very helpful, and professional. The price was very reasonable. I will definitely recommend their service.

I just love the travel experience overall. We hired them for our Embassy trip to virginia from Washington dc. We were with our high ranked officers and the services we been served was just great. Now we have a corporate account with them and always prefer them and recommend them for corporate experience.

I always prefer Premier sedan and limo services for my transportation within city or airport transportation like Dulles airport, BWI airport, DCA airport. There limousine and bus charter service is just great with in Virginia, Washington dc and Maryland.

A complete limo and car rental service company. Hired them twice and did a great job.

I travel alot from kentucky to dulles airport and i just go to one website premier sedan's and always book my transportation from there.